*We have updated our Q&A with an “Updated Community Questions” section addressing more of your questions about our end-of-support plans.

To our amazing community,

After two-and-a-half years and introducing twelve of Earth’s Mightiest Heroes, following Update 2.8 on March 31, 2023, we will no longer add new content or features to Marvel’s Avengers. All official support for the game will end on September 30, 2023.

Even after official support ceases on September 30, 2023, both single- and multi-player gameplay will continue to be available. See below for more information.

Update 2.7, which added the Winter Soldier Hero and Cloning Lab Omega-Level Threat, is the last new content to be added to the game. No new cosmetics are coming to the Marketplace, and all final balance updates will occur in Update 2.8 in March.

Along with the end of development, we’ll also be turning off the cosmetics Marketplace. When Update 2.8 launches on March 31, 2023, Credits will no longer be purchasable and all remaining Credit balances will be converted into in-game resources to aid ongoing adventures. Here is a table with the resources that will be granted based on existing Credit balances:

As a show of our appreciation for our community, starting March 31, 2023 we will make all the game’s Marketplace, Challenge Card, and Shipment cosmetic content available to all players for free. Every single Outfit, Takedown, Emote, and Nameplate from the Marketplace, Challenge Cards, and Shipments will be free for all players from this date onwards if you own a copy of the game.

Gifting the full library of Marketplace cosmetic content is a way to thank our community by letting everyone experience the breadth and depth of content in Marvel’s Avengers.

We know this is disappointing news as everyone in our community has such a connection to these characters and their stories. We’re so, so grateful that you came on this adventure with us. Your excitement for Marvel’s Avengers – from your epic Photo Mode shots, to your threads theorizing who our next Heroes would be, to your Twitch streams – has played a large part in bringing this game to life.

We hope you continue to play and enjoy Marvel’s Avengers. We can’t thank you enough for your support and for being part of our super team.

– Marvel’s Avengers Development Team

 

YOUR QUESTIONS, ANSWERED:

Who made the decision to end support for the game?

The decision was made in conjunction with our partners that now was the right time to make this change.

 

When will support for Marvel’s Avengers end?

Support will discontinue on September 30, 2023.

 

Will I still be able to play the game solo?

Yes. All content that is available for solo play will continue to be available after September 30, 2023.

 

Will I still be able to play with my friends?

Yes. Multiplayer will still be accessible after support discontinues on September 30, 2023.  Multiplayer will continue to require Xbox Live Gold on Xbox platforms and PS Plus on PlayStation platforms.

 

Will single- and multi-player play be available forever?

The changes we are making to how the game functions will ensure as long a life as possible. However, after September 30, 2023 we can’t guarantee that we will be able to address issues that occur due to unforeseen circumstances.

 

What happens between now and September 30, 2023?

The game will continue to run as it has until March 31, 2023. At that time, Update 2.8 will launch with the game’s final balance changes and all Marketplace, Challenge Card, and Shipment cosmetics will be made available to all players for free.

 

What happens when Update 2.8 goes live?

On March 31, 2023 with Update 2.8, we will give all players access to all Marketplace cosmetics, including every Outfit, Takedown, and Nameplate that were previously purchasable with Credits. In addition, all cosmetic items previously earnable through Hero Challenge Cards and Shipments will also be made available to all players.

 

Will I still be able to buy the game after March 31, 2023?

Yes. The game will remain available for purchase digitally between March 31, 2023 and September 30, 2023 and at retail while supplies last. No new digital purchases of the game will be available after September 30, 2023.

 

If I buy a pre-owned copy of the game on disc after September 30, 2023, do I get all the free cosmetics?

Yes, everyone who owns the game will get access to the same suite of free cosmetics.

 

If I delete my digital version of the game, can I reinstall it after September 30, 2023?

Yes, if you own the game before September 30, 2023, you will be able to reinstall it after that date. However, as noted above, after September 30, 2023 we can’t guarantee that we will be able to address issues that occur due to unforeseen circumstances.

 

Why are you giving all the Marketplace content away for free?

We wanted to show all our players how much we’ve appreciated their support over the past few years. Gifting the full library of marketplace content is a way to thank our community by letting them experience the breadth of content in Marvel’s Avengers.

 

Will events like the Red Room Takeover still run after tomorrow and September 30, 2023?

Yes, they will run in a rotation every two weeks.

 

Will any new stories, features or Heroes be added to the game after Update 2.8?

No new stories, features or Heroes will be added to the game, and our final balance update will occur with Update 2.8 in March.

 

Will there be any additional bug fixes after Update 2.8?

We may deploy bugfix patches after Update 2.8 and before September 30, 2023 if needed, however we can’t guarantee that we will be able to make any changes after the end of our support for the game.

 

After September 30, 2023, if something happens like my save game gets corrupted, who do I contact?

After September 30, 2023, we will no longer provide support for Marvel’s Avengers.

 

What support will be discontinued?

After September 30, 2023, we will no longer add new content or provide customer support for the game. In addition, Marvel’s Avengers will no longer be available for purchase.

 

What about Outfits that are earned in game through Missions or Challenge Cards?

Cosmetic items will still be earnable via the cosmetic vendor, mission rewards, and patterns. All other cosmetics will be granted to players for free.

 

Is anything happening to the cosmetic vendor?

No, the cosmetic vendor will remain.

 

What happens to my current Credit balance?

When Update 2.8 goes live, all remaining Credit balances will be converted into in-game resources.  Here is a table with the resources that will be granted based on existing Credit balances:

 

Are refunds available for Credits purchases?

This announcement does not alter any standard refund policies or terms offered by the storefront(s) from which you purchased credits; we are not offering special refunds as a result of closing the Marketplace.

 

Will Spider-Man remain a PlayStation exclusive?

Spider-Man will remain exclusive to PlayStation.

 

Will Shipments still be active?

No, the Shipments system will be deactivated and all cosmetics available through the Shipment system will be granted to all players starting in March after Update 2.8.

 

Will Marvel’s Avengers continue to be available on Game Pass and PlayStation Plus Extra?

Marvel’s Avengers is available on both, and all the changes discussed in this blog will apply to the Game Pass and PlayStation Plus Extra versions of the game as well. For any updates, stay tuned to Xbox and PlayStation social channels.

 

Updated Community Questions

 

What happens to digital and physical copies of the game after support ends on September 30, 2023?

After September 30, 2023, Marvel’s Avengers will no longer be available for purchase digitally. The game will continue to be playable for anyone with an existing physical or digital copy of the game after that date. However, after September 30, 2023, we can’t guarantee that we will be able to address issues that occur due to unforeseen circumstances.

 

What will happen to Hero Challenge Cards when Update 2.8 goes live on March 31, 2023?

All earnable cosmetic items from Hero Challenge Cards will automatically be granted to all players when Update 2.8 goes live, and the Hero Challenge Card system will be removed from the game.

 

Will the Omega-Level Threats and Discordant Sound Raid still be available after March 31, 2023?

Yes, they will continue to operate as they do now.

 

Will all Operations and the War for Wakanda Expansion be available offline? Or will they require an internet connection?

Yes, you’ll be able to experience all Operations and the War for Wakanda Expansion without an internet connection after March 31, 2023.

 

Will Outfits require an internet connection to be usable after Update 2.8 on March 31, 2023?

No, you will be able to access all unlocked cosmetic content when playing offline after March 31, 2023.

 

Will there be Double- and Triple-XP events on rotation alongside limited-time events after Update 2.8?

There will be no Double- and Triple-XP events after March 31, 2023. However, Update 2.8, which removes Hero’s Catalysts and Fragment Extractors from the game, adds a permanent 1.5x base multiplier for all experience gained and fragments earned. All Hero’s Catalysts and Fragment Extractors will be removed from the game after March 31, 2023.

 

How will Update 2.8 impact reoccurring mission chains, events, and rewards?

All reoccurring missions and objectives will continue to refresh on the cadences they always have.