Final Update on the Future of Marvel’s Avengers
To our amazing community,
After two-and-a-half years and introducing twelve of Earth’s Mightiest Heroes, following Update 2.8 on March 31, 2023, we will no longer add new content or features to Marvel’s Avengers. All official support for the game will end on September 30, 2023.
Even after official support ceases on September 30, 2023, both single- and multi-player gameplay will continue to be available. See below for more information.
Update 2.7, which added the Winter Soldier Hero and Cloning Lab Omega-Level Threat, is the last new content to be added to the game. No new cosmetics are coming to the Marketplace, and all final balance updates will occur in Update 2.8 in March.
Along with the end of development, we’ll also be turning off the cosmetics Marketplace. When Update 2.8 launches on March 31, 2023, Credits will no longer be purchasable and all remaining Credit balances will be converted into in-game resources to aid ongoing adventures. Here is a table with the resources that will be granted based on existing Credit balances:
As a show of our appreciation for our community, starting March 31, 2023 we will make all the game’s Marketplace, Challenge Card, and Shipment cosmetic content available to all players for free. Every single Outfit, Takedown, Emote, and Nameplate from the Marketplace, Challenge Cards, and Shipments will be free for all players from this date onwards if you own a copy of the game.
Gifting the full library of Marketplace cosmetic content is a way to thank our community by letting everyone experience the breadth and depth of content in Marvel’s Avengers.
We know this is disappointing news as everyone in our community has such a connection to these characters and their stories. We’re so, so grateful that you came on this adventure with us. Your excitement for Marvel’s Avengers – from your epic Photo Mode shots, to your threads theorizing who our next Heroes would be, to your Twitch streams – has played a large part in bringing this game to life.
We hope you continue to play and enjoy Marvel’s Avengers. We can’t thank you enough for your support and for being part of our super team.
– Marvel’s Avengers Development Team
YOUR QUESTIONS, ANSWERED:
Who made the decision to end support for the game?
The decision was made in conjunction with our partners that now was the right time to make this change.
When will support for Marvel’s Avengers end?
Support will discontinue on September 30, 2023.
Will I still be able to play the game solo?
Yes. All content that is available for solo play will continue to be available after September 30, 2023.
Will I still be able to play with my friends?
Yes. Multiplayer will still be accessible after support discontinues on September 30, 2023. Multiplayer will continue to require Xbox Live Gold on Xbox platforms and PS Plus on PlayStation platforms.
Will single- and multi-player play be available forever?
The changes we are making to how the game functions will ensure as long a life as possible. However, after September 30, 2023 we can’t guarantee that we will be able to address issues that occur due to unforeseen circumstances.
What happens between now and September 30, 2023?
The game will continue to run as it has until March 31, 2023. At that time, Update 2.8 will launch with the game’s final balance changes and all Marketplace, Challenge Card, and Shipment cosmetics will be made available to all players for free.
What happens when Update 2.8 goes live?
On March 31, 2023 with Update 2.8, we will give all players access to all Marketplace cosmetics, including every Outfit, Takedown, and Nameplate that were previously purchasable with Credits. In addition, all cosmetic items previously earnable through Hero Challenge Cards and Shipments will also be made available to all players.
Will I still be able to buy the game after March 31, 2023?
Yes. The game will remain available for purchase digitally between March 31, 2023 and September 30, 2023 and at retail while supplies last. No new digital purchases of the game will be available after September 30, 2023.
If I buy a pre-owned copy of the game on disc after September 30, 2023, do I get all the free cosmetics?
Yes, everyone who owns the game will get access to the same suite of free cosmetics.
If I delete my digital version of the game, can I reinstall it after September 30, 2023?
Yes, if you own the game before September 30, 2023, you will be able to reinstall it after that date. However, as noted above, after September 30, 2023 we can’t guarantee that we will be able to address issues that occur due to unforeseen circumstances.
Why are you giving all the Marketplace content away for free?
We wanted to show all our players how much we’ve appreciated their support over the past few years. Gifting the full library of marketplace content is a way to thank our community by letting them experience the breadth of content in Marvel’s Avengers.
Will events like the Red Room Takeover still run after tomorrow and September 30, 2023?
Yes, they will run in a rotation every two weeks.
Will any new stories, features or Heroes be added to the game after Update 2.8?
No new stories, features or Heroes will be added to the game, and our final balance update will occur with Update 2.8 in March.
Will there be any additional bug fixes after Update 2.8?
We may deploy bugfix patches after Update 2.8 and before September 30, 2023 if needed, however we can’t guarantee that we will be able to make any changes after the end of our support for the game.
After September 30, 2023, if something happens like my save game gets corrupted, who do I contact?
After September 30, 2023, we will no longer provide support for Marvel’s Avengers.
What support will be discontinued?
After September 30, 2023, we will no longer add new content or provide customer support for the game. In addition, Marvel’s Avengers will no longer be available for purchase.
What about Outfits that are earned in game through Missions or Challenge Cards?
Cosmetic items will still be earnable via the cosmetic vendor, mission rewards, and patterns. All other cosmetics will be granted to players for free.
Is anything happening to the cosmetic vendor?
No, the cosmetic vendor will remain.
What happens to my current Credit balance?
When Update 2.8 goes live, all remaining Credit balances will be converted into in-game resources. Here is a table with the resources that will be granted based on existing Credit balances:
Are refunds available for Credits purchases?
This announcement does not alter any standard refund policies or terms offered by the storefront(s) from which you purchased credits; we are not offering special refunds as a result of closing the Marketplace.
Will Spider-Man remain a PlayStation exclusive?
Spider-Man will remain exclusive to PlayStation.
Will Shipments still be active?
No, the Shipments system will be deactivated and all cosmetics available through the Shipment system will be granted to all players starting in March after Update 2.8.
Will Marvel’s Avengers continue to be available on Game Pass and PlayStation Plus Extra?
Marvel’s Avengers is available on both, and all the changes discussed in this blog will apply to the Game Pass and PlayStation Plus Extra versions of the game as well. For any updates, stay tuned to Xbox and PlayStation social channels.